Amazon Recruitment Drive 2023 | For Account Health Support Specialist

Amazon Recruitment Drive 2023


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Basic Qualifications

  • B.Sc in Any Specialization, Diploma in Any Specialization, B.A in Any Specialization, B.Des. in Any Specialization



Read More :- Wipro Recruitment Drive 2023 | For Customer Service Representative

Eligibility & Skills

  • Business proficient fluency in both written and verbal English and Hindi languages
  • Education: Graduation or equivalent
  • Flexibility to work various shifts, including potentially working one weekend day, full weekends, or alternative start-end times
  • Ability to compose a grammatically correct, concise and accurate written and verbal response
  • 12 months in a customer service environment, preferably within a contact center
  • Strong soft skills with the ability to effectively communicate for win-win solutions
  • Demonstrated ability to deal with ambiguity and embrace constant changes with flexibility and good grace
  • Ability to maintain high levels of confidentiality and data security standards
  • Flexibility to work during bank holidays and peak period
  • History of teamwork and willingness to roll up one’s sleeves to get the job done Fun to work with!
  • Genuine and intense customer focus

Preferred Qualifications:

  • Interpersonal skills, with the ability to communicate complex transaction issues correctly and clearly to both internal and external customers
  • Clear, crisp, and proactive documentation of operational procedures required to tackle known risk related patterns
  • Problem solving skills having demonstrated ability to recognize non-obvious patterns and analyze problems logically
  • Self-disciplined, diligent, proactive and detail oriented impacting time management and organizational skills
  • Proven ability to work in fast paced; dynamic environments where decisions are made without compromising on customer experience and financial losses
  • Teammate capable of learning and sharing knowledge in global environment
  • Demonstrate flexibility to work overtime hours as per business requirement
  • Desired skill-sets include MS Office Application Excel and Internet Explorer/Mozilla Firefox


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