LTIMindtree Recruitment 2023 | For Customer Service Associate | Apply Now
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LTIMindtree Recruitment 2023:- LTIMindtree Hiring freshers for Customer Service Associate. Fresher and Check Below Details & Eligible Candidates can apply for this position. The detailed eligibility and application process are given below.
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Responsibilities of the Candidate:
AD Role Customer Service Associate CSA Summary: The role involves providing 24 7 support customer support across phone, chat and webcase for a global client. The candidate needs to have excellent communication skills and an aptitude for customer service. Prior work experience in a contact center back office environment would be an advantage. CSA Responsibilities: Process Knowledge Ensure detailed knowledge of the products and services offered. Should be able to take ownership of customer queries and provide accurate information. Application Knowledge Ensure complete command over the tools and applications used. Prior knowledge of contact center chat applications, ticketing tools, email would be preferred. Documentation skills Should have worked on spreadsheets and document software like word, excel and PowerPoint.
LTIMindtree Recruitment Drive 2022 | For Associate:- Click Here
Selection Process
- Online Application Submission
- Online Test- Aptitude Test, Technical Test
- Interview
- Selection
Check LTIMindtree Eligible Criteria & Apply:- Click Here
About LTIMindtree
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