Mastercard Recruitment Drive 2022 | For Production Support Engineer

 

Mastercard Recruitment Drive 2022:- Mastercard Hiring freshers for Production Support Engineer. Fresher and Check Below Details & Eligible Candidates can apply for this position. The detailed eligibility and application process are given below.

 

For Regular Off – Campus Job, Updates Join :- Click Here

 

Responsibilities of the Candidate:

  • Perform L1 Application Support services on a 24x7x365 basis
  • Email Based Alert Monitoring – Initial response & triage of alerts using SOP
  • Validation of CRQ’s using Alerts or Dashboards
  • Application Performance and Monitoring using Dashboards
  • Problem Ticket creations & follow-ups for Alerts reductions
  • Alerts/Volumetric reporting (Bi-weekly, Monthly)
  • Participation in TRT/Bridge calls for Critical alert resolution
  • Soft Skills & Situation Management over the phone call
  • Contribution in Knowledge Management – create/update new or existing SOP
  • Assign incidents generated by monitoring tools to corresponding application and support teams using SOPs.
  • Escalate and engage Incident Requests and Change Requests to respective application teams using escalation matrix

 

blinkAtos Syntel Recruitment Drive 2022 | For Trainee Software Engineer:- Click Here

 

Selection Process

  • Online Application Submission
  • Online Test- Aptitude Test, Technical Test
  • Interview
  • Selection

 

Check Mastercard Eligible Criteria & Apply:- Click Here

 

About Mastercard

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Apply Link :- Click Here

 

For Regular Off – Campus Job, Updates Join :- Click Here

Leave a Comment