Wipro Recruitment Drive 2022 | For Production Specialist

Wipro Recruitment Drive 2022:- Wipro Hiring freshers for Production Specialist Fresher and Check Below Details & Eligible Candidates can apply for this position. The detailed eligibility and application process are given below.

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Responsibilities of the Candidate:

• The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs.
• Fielding all incoming help requests from clients via telephoneand/or emails in a courteous manner
• Document all pertinent end user identification information,including name, department, contact information and nature of problem orissue
• Update own availability in the RAVE system to ensureproductivity of the process
• Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions

Selection Process

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About Wipro

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