Wipro Recruitment Drive 2023 | For Customer Representative

Wipro Recruitment Drive 2023 | For Customer Service Representative | Apply Now

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Wipro Recruitment Drive 2023:- Wipro Hiring freshers for Customer Service Representative. Fresher and Check Below Details & Eligible Candidates can apply for this position. The detailed eligibility and application process are given below.

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Responsibilities of the Candidate:

Customer Service through calls, Chats & emails
Ensure timely and accurate service delivery at defined productivity levels
Build client & domain knowledge to be able to deliver a resolution on the first conversation
Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle Time & Customer Effort
Maintain Internal & Client level delivery quality on calls, chats & email conversations
Adhere to Customer Service Attendance & Accountability policies
Execute issue /query resolution and ensure proper documentation & follow-up
Identify, share and support operational improvements

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Selection Process

Online Application Submission
Online Test- Aptitude Test, Technical Test
Interview
Selection

Check Wipro Eligible Criteria & Apply:- Click Here

About Wipro

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 250,000 employees and business partners across 66 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.

Apply Link :- Click Here