Wipro Recruitment Drive 2023 | For Customer Service Representative
Wipro Recruitment Drive 2022
Wipro Recruitment Drive 2023 | For Customer Service Representative | Apply Now
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Wipro Recruitment Drive 2023:- Wipro Hiring freshers for Customer Service Representative. Fresher and Check Below Details & Eligible Candidates can apply for this position. The detailed eligibility and application process are given below.
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Responsibilities of the Candidate:
- Customer Service through calls, Chats & emails
- Ensure timely and accurate service delivery at defined productivity levels
- Build client & domain knowledge to be able to deliver a resolution on the first conversation
- Ensure adherence to Client Service Level Agreements (SLAs) like Customer Satisfaction, Service Level, Handle Time & Customer Effort
- Maintain Internal & Client level delivery quality on calls, chats & email conversations
- Adhere to Customer Service Attendance & Accountability policies
- Execute issue /query resolution and ensure proper documentation & follow-up
- Identify, share and support operational improvements
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Selection Process
- Online Application Submission
- Online Test- Aptitude Test, Technical Test
- Interview
- Selection
Check Wipro Eligible Criteria & Apply:- Click Here
About Wipro
Apply Link :- Click Here
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